IBM z/OS Management Services Catalog
IBM Infrastructure
iF Design Award Winner 2024
International Design Award Winner 2023
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UX Writing
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Style Guide
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Information Architecture
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Process redesign
Content designer and design lead delivering several releases of z/OS Management Services Catalog, an interface that allows z/OS programmers to collaboratively manage the operating systems using instructional services embedded with institutional knowledge.
IBM watsonx Code Assistant for Z
IBM Software
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User Research
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Research Ops
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UX Writing
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Content Strategy
Content design lead and Design research lead for IBM watsonx Code Assistant for Z, an architect and developer tool for modernizing legacy mainframe applications.
Content design for AI guidance
IBM Carbon Design System
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Design systems
- Guidance
- AI Ethics
- AI Design
Co-authoredc guidance designing AI products at IBM as part of the Carbon Design System for AI.
Cohort Coach
IBM Design Patterns New Hire training
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Coaching
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Mentorship
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Facilitation
Coached a team of new IBM designers through a 6-week incubation project sponsored by a product team within the business.
"Caroline Turner was a wizard when it came to giving the exact amount of necessary support to 5 people with different personalities and needs. She was available all the
time, regardless of our time-zones and gave us the space to show initiative. Her feedback was always valuable and helped us identify areas for group and personal improvements. She also checked in on our lives outside of Patterns, which made me feel so supported and welcomed." - Anonymous team member feedback
Editor for IBM Design Medium
IBM Design
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Editing
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Mentorship
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Publication
Mentor authors and edit articles for publication on the IBM Design Medium.
